FAQ

HOW DO I PLACE AN ORDER? Browse the menu or catalog, choose any available options, add items to your cart, and follow the checkout steps. You will see the full total before you submit payment.

DO I NEED AN ACCOUNT? An account may not be required for every purchase. Creating one makes it easier to review eligible past orders, manage your details, and use rewards when the rewards program is enabled.

WHICH FULFILLMENT OPTIONS ARE AVAILABLE? The options shown at checkout are the ones currently available for your order. Depending on the business, these may include pickup, local delivery, or shipping. Minimums, fees, service areas, and estimated times are shown before payment when they apply.

CAN I CHANGE OR CANCEL AN ORDER? Contact us as soon as possible. We will try to help, but preparation or fulfillment may begin immediately, so changes and cancellations are not always possible. Any refund will follow our Terms of Service and the policy shown at checkout.

HOW DO REFUNDS WORK? Approved refunds are normally returned to the original payment method. Your bank or card provider may need additional time to post the credit.

HOW IS PAYMENT HANDLED? Available payment methods are shown at checkout. Payment details are handled by our payment processor; this site does not store your full card number.

WHAT IF I HAVE AN ALLERGY OR SPECIAL REQUIREMENT? Read item descriptions and option details carefully, then contact us before ordering if you need more information. Products may be prepared, packed, or handled near common allergens, and notes on an order do not guarantee an allergen-free result.

HOW DO PROMOTION CODES WORK? Enter an eligible code during checkout. Promotions may have dates, minimums, usage limits, or product restrictions and generally cannot be combined unless stated otherwise.

HOW DOES THE REWARDS PROGRAM WORK? When rewards are enabled, signed-in customers can earn and redeem points under the rules displayed in their account. Points are not cash and may be adjusted when an order is canceled or refunded.

WHERE CAN I CHECK MY ORDER? Signed-in customers can view eligible orders in their account. We may also send updates using the contact information supplied at checkout.

HOW CAN I GET HELP? Use the current phone number or email address displayed on this website. Include your order number when contacting us about a purchase.

Last updated 2026-09-30

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